The Office of Student Support guides referred students to degree completion at Delaware Valley University. Our services include:
- Helping students improve Financial Aid SAP (Satisfactory Academic Progress). Please email academicsuccess@delval.edu for assistance with your academic success plan.
- Advising for students who have not declared a major (all students with a declared major are assigned a faculty advisor associated with their program of study)
- Support for DVU advising initiatives
- Assistance for students on academic probation (academic skills development / Academic Recovery course)
- Assisting students referred to Aggie Care Team (ACT)
- Connecting students with resources for Academic Support (Accessibility Services, Tutoring, Writing Center, instructors, and more)
Navigate360 Text Messaging
Delaware Valley University (DelVal) operates this SMS messaging program through Navigate360 for institutional, academic, advising, and student support purposes. Messages are sent only to individuals with DelVal student accounts who have affirmatively opted in to receive SMS communications. Messages may include scheduling confirmations, appointment reminders, academic affairs and student life communications, campus updates, and other University related notifications consistent with applicable law, including FERPA.
Privacy Policy: We respect your privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. For more details, please review our full privacy policy at https://delval.edu/current-students/student-life-policies.
Types of Information Collected:
- Personal Information: DelVal may collect and store personal identifying information, such as name, email address, telephone numbers and opt-in records and timestamps for all communication channels (SMS, email, etc.)
- Non-Personal Information: DelVal may collect and store non-personal information, such as IP address, browser type, device information, website usage patterns, cookies and similar technologies.
- Communication: DelVal may collect and store individual communication information, such as appointment details and preferences, service history and feedback, and records of inquiries and service requests.
Use of Information Collected:
- DelVal uses collected information to support its educational mission, including persistence and progression to degree completion, delivering requested communications, managing university relationships, evaluating communication effectiveness, and improving services. Information is not used for commercial marketing purposes unrelated to the University’s educational mission.
Terms of Service: By opting in, you agree to receive recurring SMS messages from Delaware Valley University at [list phone number(s)]. Message and data rates may apply. Consent is not a condition of purchase. To opt out, reply STOP at any time. For help, reply HELP or contact us at academicsuccess@delval.edu. Your information will not be shared with third parties or affiliates for marketing purposes. See our Privacy Policy at https://delval.edu/current-students/student-life-policies.
Opt In Confirmation: You are successfully opted in for messages from DelVal for account notifications. Frequency of messages will vary by activity. Message and data rates may apply.
Reply STOP to unsubscribe.
Reply HELP for additional support. Contact academicsuccess@delval.edu for questions.
Cancellation Instructions: You can cancel the SMS service at any time. Simply reply “STOP” to the same number that sent you messages. Upon sending “STOP”, we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from the DelVal. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
Messaging & Data Rates: Message and data rates may apply for messages sent to you from DelVal and to DelVal from you. Message frequency varies based on your service usage and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.
Office Location: Segal Hall, 2nd Floor
Office Location: Segal Hall, 2nd Floor
Office Location: Segal Hall, 2nd Floor, Room 205